Privacy Notice

Last updated: [Insert Date]

This Privacy Notice explains how Newfriars College (“we”, “us”, or “our”) collects, uses, and protects your personal data when you visit www.newfriarscollege.org.uk.

We are committed to protecting your privacy and handling your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who we are

Newfriars College is the data controller for the personal data collected through this website.

Contact details:
Newfriars College Castle Grove off Newhouse Road Bucknall Stoke-on-Trent ST2 8BH

Email: helpline@newfriarscollege.org.uk Tel: 01782 987180

2. What personal data we collect

We may collect and process the following types of personal data:
Information you provide to us
• Name
• Email address
• Phone number
• Any information submitted via contact or enquiry forms
Automatically collected information
• IP address (anonymised where possible)
• Browser type and version
• Pages visited and time spent on the site
• Device and usage data

3. How we use your personal data

We use your data to:
• Respond to enquiries and communications
• Provide information about our services
• Improve our website and user experience
• Monitor website usage and performance
• Maintain the security of our systems

4. Lawful basis for processing

We process your personal data under the following lawful bases:
• Consent – where you have given clear consent (e.g. accepting cookies)
• Legitimate interests – to operate and improve our website and services
• Legal obligation – where required to comply with the law

5. Cookies and analytics

We use cookies and similar technologies in accordance with our Cookie Policy.
This includes the use of Google Analytics to collect anonymised information about how visitors use our website. Analytics cookies are only set with your consent.

6. Sharing your data

We do not sell your personal data.
We may share your data with trusted third parties where necessary, including:
• Website hosting and maintenance providers
• Analytics providers (e.g. Google Analytics)
• Service providers supporting website functionality
All third parties are required to respect the security of your personal data and process it in accordance with the law.

7. Embedded content (YouTube)

Our website may include embedded content from YouTube.
When you interact with this content, YouTube may collect data about you and set cookies in accordance with their own privacy policies.

8. Data retention

We only retain personal data for as long as necessary to:
• Fulfil the purposes it was collected for
• Meet legal, regulatory, or operational requirements

9. Your data protection rights

Under UK data protection law, you have the right to:
• Access the personal data we hold about you
• Request correction of inaccurate data
• Request erasure of your data (where applicable)
• Restrict or object to processing
• Withdraw consent at any time (where processing is based on consent)
• Lodge a complaint with the Information Commissioner’s Office (ICO)

10. Data security

We take appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse.

11. Links to other websites

This website may contain links to external websites. We are not responsible for the privacy practices of those websites.

12. Changes to this Privacy Notice

We may update this Privacy Notice from time to time. Any changes will be posted on this page with an updated revision date.

13. Contact us

If you have any questions about this Privacy Notice or how we handle your data, please contact:

Newfriars College
Newfriars College Castle Grove off Newhouse Road Bucknall Stoke-on-Trent ST2 8BH

Email: helpline@newfriarscollege.org.uk Tel: 01782 987180

14. Complaints

If you are unhappy with how we handle your personal data, you have the right to complain to the Information Commissioner’s Office (ICO):

https://www.ico.org.uk